1. Acceptance of these website terms
This website is operated by Astros Marketing (Pty) Ltd on behalf of NewTel. The site is intended for businesses looking for fibre, VoIP, number porting, network cabling, WiFi design and related office communications services in Cape Town and across South Africa.
Use of the site confirms that you have read and accepted these terms. If you do not agree, you must stop using the site and any forms, downloads or online contact channels provided here.
2. Permitted use of the website
You may use the site to learn about services, request quotations, send enquiries, book consultations and communicate with the NewTel team. You must not use the site in a way that disrupts access, interferes with security or places unreasonable load on systems.
- Do not attempt unauthorised access to any protected area, form or connected service.
- Do not upload malware, spam, false enquiries or harmful content.
- Do not copy site content for resale, redistribution or misleading use.
- Do not scrape, harvest or collect contact details from the site without written permission.
3. Service information and office connectivity
Information on this site is provided for general guidance only. Fibre availability, VoIP readiness, call quality, number porting timeframes and installation dates depend on address checks, carrier approval, building rules and site conditions. Offices in coastal areas may also need extra planning for humidity, corrosion and equipment placement.
NewTel aims to support small offices with practical connectivity planning, including after-hours work where required, but service performance can be affected by power interruptions, municipal work, last-mile outages, cable faults and load-shedding. We will make reasonable efforts to keep you informed, though uninterrupted service cannot be guaranteed.
4. Quotes, pricing and payments
Any pricing shown on the site is subject to confirmation in writing. Final charges may vary according to line count, cabling distance, access requirements, relocation complexity, hardware needs and any third-party fees linked to fibre, voice or porting services.
- All fees are quoted in South African Rand unless stated otherwise.
- Quoted timelines start only once the required information and access details have been received.
- Where a deposit is requested, work may only begin once payment clears.
- Recurring service charges, once agreed, remain payable until cancelled in line with the applicable agreement.
5. User information, privacy and contact details
When you submit a form or send a message through our contact form, you consent to NewTel and its operator using your information to respond to your request, provide service updates, manage accounts and maintain support records. Details may be shared with service partners only where needed to deliver fibre, voice or related network services.
You are responsible for making sure that the information you provide is accurate and current. If your office moves, changes billing details or updates authorised contacts, you must notify NewTel as soon as possible so that installations, support tickets and porting work are not delayed.
6. Limitation of liability and law
To the fullest extent allowed by South African law, NewTel and Astros Marketing (Pty) Ltd are not liable for indirect loss, lost profit, business interruption, data loss or missed opportunities arising from use of the site or from reliance on general information displayed here. This does not limit liability where the law does not allow it to be limited.
These terms are governed by the laws of the Republic of South Africa. If any part of these terms is found to be invalid, the remaining parts will continue to apply. We may update these terms from time to time, and continued use of the site means you accept the updated version.